International Delivery Options with Hair Health & Beauty
At Hair Health & Beauty, we are committed to providing exceptional products and services to our customers both locally and internationally. For our international clients, we have outlined a specific process to ensure your orders are delivered efficiently and securely. Below, we provide detailed instructions on how to arrange for your orders to be collected if you are located outside of South Africa.
Arranging Your Own Courier Collection
If you are situated outside of South Africa, you will need to arrange for your own courier to collect your order from our premises. This process is straightforward, and we are here to assist you every step of the way.
Steps to Follow:
Place Your Order: Begin by placing your order through our website at Hair Health & Beauty.
Receive Confirmation and Details: Once your order is placed, we will send you an email containing all necessary tracking and shipping information. This confirmation will include:
- Your invoice number, formatted as HHBT______
- Your unique customer code, such as ARO00025
Provide Information to Your Courier: It is crucial that you provide your courier with the following details:
- The invoice number and customer code from your confirmation email
- The name of the salon where the order is to be collected
Ensure Proper Collection: When your courier arrives at our premises, they must present the above information. This ensures that they can successfully collect your order. Failure to provide these details may result in the courier being unable to collect your order.
Important Considerations
- Timeliness: Coordinate with your courier to ensure they arrive during our business hours. This helps avoid any delays in the collection process.
- Verification: Double-check all provided information for accuracy before passing it to your courier. This minimizes any potential issues during collection.