Please be advised that our WhatsApp number is 079 856 3614.

WhatsApp Communication Procedure

To help us manage enquiries efficiently, please review the guidelines below for using our WhatsApp service:

Service Overview

• Our WhatsApp service is not a live chat.
• Messages are monitored and responded to during business hours only.
• We endeavour to respond to all messages within 2 hours during these hours.

Appropriate Use

• WhatsApp should be used for order-related messages and enquiries only.
• This includes questions about existing orders, order updates, or collection arrangements.

Complete

• Your order has been prepared and is with our dispatch team.
• Once your order reaches this status, it is ready for collection.

Important Limitations

• WhatsApp cannot be used to call the office.
• Messages outside of order-related queries may not be responded to via this channel.
• For urgent matters or non-order-related enquiries, please contact the office directly at [(011) 608 4191](tel:011 608 4191).